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Event`s Policy

OUR EVENT'S POLICY

Booking and payment terms and conditions

1. 25% Non-Refundable Deposit required when confirming the date or upon signing our Agreement.

2. 25% Payment due 90 days prior to the event date.

3. Final balance of 50% is due the day of the Event-based on guaranteed count seven days prior (or actual count if greater than guaranteed count).

- Client may request additional services, with the knowledge that these services will add to the total cost agreed upon by this contract, and must be agreed to in writing, on a separate catering estimate.

- Payment Method: all payments may be made in the form of bank transfer or cash. Credit cards are not accepted.

 

Cancellation Policy by Client

1. Deposit is non-refundable.

2. Any cancellation less than 30 days prior will result in a loss of 50 percent of anticipated revenues.

 

Cancellation Policy by Caterer

If the Caterer terminates this contract any time up to 30 days prior to the event date all deposits and prepayments will be returned in full except extraordinary or exceptional conditions/situation. If the Caterer terminates this contract less than 30 days prior to the event all deposits and prepayments will be returned in full within.

 

Change of Event Time, Date or Venue

The Caterer will apply the entire balance of your deposits and prepayments (less than E. 200.00) towards another event/venue/time, subject to our availability. All costs are subject to change.

Guests Count

1. Client agrees to provide the Caterer with a general estimate of the anticipated number of guests upon booking. Final numbers due 20 days prior to the event (including staff meal requests and any special dietary requirements). The final bill will be based on this number if actual attendance is lower, and on the actual number if attendance is higher than what was guaranteed.

2. Client agrees to break down the guest list into adults and children, and include any food allergies or special dietary requests, if applicable, with a final guarantee, 20 days out.

PRIVATE DINNER POLICY

Booking and payment terms and conditions

1. A deposit can be asked when confirming the date

2. Final balance is due the day of the service on guaranteed count 48 hours prior (or actual count if greater than guaranteed count)

3. We consider a service confirmed verbally or written; by phone, mail or WhatsApp especially if the reservation is made less than 72 hours prior to the service. Once the service is confirmed verbally or written, should not be cancelled less than 48 hours prior to the service

- Client may request additional services, with the knowledge that these services will add to the total cost agreed upon by this contract, and must be agreed upon between the 2 parties

- Payment Method: all payments may be made in the form of bank transfer or cash. Credit cards are not accepted.

 

Cancellation Policy by Client

1. Deposit is non-refundable.

2. Any cancellation less than 48 hours prior to the service will result in payment of 50 percent of the budgeted service

 

Cancellation Policy by Caterer

If the Caterer terminates this contract any time up to 30 days prior to the event date a penalty of E. 200 will be paid to the client. If the Caterer terminates this contract less than 30 days prior to the event all deposits and prepayments will be returned in full within.

Change of Event Time, Date or Venue

Subject to our availability. All costs are subject to change.

Guests Count

1. Client agrees to provide the Caterer with a general estimate of the anticipated number of guests upon booking. Final numbers due 48 hours prior to service. The final bill will be based on this number if actual attendance is lower, and on the actual number if attendance is higher than what was guaranteed.

2. Client agrees to break down the guest list into adults and children, and include any food allergies or special dietary requests when the reservation is confirmed